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Data Protection

We appreciate your interest in our website. Protection of your privacy is very important to us. Below you will find detailed information on how your data is handled.

Collection, processing and use of personal data

You can visit our website without providing data about yourself. Even if your visit comes through newsletter links, we save only access data without personal information, such as

  • the name of your Internet service provider
  • the page you visit us from
  • the name of the requested file

These data are used only to evaluate and improve our offerings and do not allow your personal information to be traced.

We collect, save and process your data for order fulfilment when you buy, and possibly for later warranty processing and promotional purposes. Personal data are collected if you freely provide them to us when you order goods, open a customer account or register for the newsletter.

Right to object to data use for advertising or marketing and opinion research

Naturally, you can object to the further use of your data for advertising and marketing purposes — even if they are legally permissible without your consent (such as with postal advertising) — simply by communicating your objection to us, and you will not incur any expenses other than transmission costs at basic rates. This notice does not constitute consent on your part for your data to be used for advertising purposes.

Your personal data is forwarded to providers we may engage for processing your order (such as couriers, logistics companies and banks).

Right to information

According to the federal data protection act, you have the right to information free of charge about your stored data, and if necessary a right to correction, blocking or deletion of these data and the significant reasons for a negative credit-related decision, communication of the probability values collected and saved for this purpose, on how they came into existence, and the types of data used in them.

E-mail advertising (with newsletter registration)

If you have separately registered for the newsletter, your e-mail address is used for our own advertising purposes until you cancel your newsletter subscription. Cancellation is possible at any time, and you will not incur any expenses other than transmission costs at basic rates.

Use of cookies

On our website, we use what are called “cookies”. Cookies are small files that are saved to your data medium and hold certain settings and data for communication with our system through your browser. Saving them helps us configure the website appropriately for you and makes the site easier for you to use. For example, they may store certain entries you have made so that you don’t have to type them again and again. Your browser allows you to establish settings to restrict the use of cookies, but this can cause our offerings to you to stop functioning or to function in a limited manner. Cookies can also be deleted through your browser.

Session cookies

Session cookies are deleted after your browser window is closed.

Long-term cookies

We use cookies that remain on your hard drive. For your convenience, the expiration time is set for a date in the future. When you visit again, it is already recognized that you have visited before and which entries and settings you prefer.

Data security

During the order process, your payment data are transferred over the Internet through encryption. We take organizational measures to secure our website and other systems against loss, destruction, access, modification and distribution of your data to unauthorized people. You should always treat your access information as confidential and close your browser window when you have finished communicating with us, especially if others use the same computer.

Contact

For questions about collection, processing or use of your personal data, and for information, correction, blocking or deletion of data, as well as to revoke your consent, please contact us at: datenschutz@esta.com

Credit queries and scoring

If we deliver in advance, such as for purchase on account, to safeguard our legitimate interests, we obtain credit information based on mathematical-statistical processes from SCHUFA Holding AG, Kormoranenweg 5, 65201 Wiesbaden, Germany. For this purpose we provide SCHUFA Holding AG with the personal data required for a credit check and use the information received regarding the statistical probability of default to make a carefully considered decision as to the payment option to be granted.

The credit information may contain probability values (score values) that have been calculated based on scientifically recognized mathematical-statistical processes, and address data and other information are integrated. Your protection-worthy interests are honoured according to legal regulations. You can object to future checks at any time. The result of this may be that we will no longer offer you certain payment options.

Web tracking tool

Google Analytics with the "anonymize IP” extension

This website uses only Google Analytics for web analysis. This is a service of Google Inc. (“Google”). Google Analytics uses “cookies”. The information the cookie gathers on your use of this website (including your IP address) are transferred to a Google server in the United States and stored there. Google observes the data protection provisions of the US Safe Harbor act and is registered in the Safe Harbor program of the US Department of Commerce. Google will use this information to evaluate your use of the website in order to compile reports for us on the website activities, and also to provide us with services related to website usage and Internet usage.

Google may transfer this information to their parties, if this is required by law or if the third party processes this data under contract with Google. Google will not combine your IP address with other data from Google. You can prevent installation of cookies by using a corresponding setting in your browser software. However, we advise you that in that case you may not be able to make full use of all of the functions of this website.

If you do not wish for information on your website visit to be sent to Google Analytics, you can install a “deactivation add-on”. We have also made settings by which Google Analytics deletes the last part of users’ IP addresses. We therefore do not receive data that would allow us to identify you personally.

Revoking consent

You may have expressly granted the following consent. We would like to advise you that you can revoke your consent at any time for future effect.

Permission for e-mail advertising

I wish to receive regular e-mails containing interesting offers. My e-mail address will not be provided to other companies. I can revoke this consent to store and use my e-mail address for advertising purposes at any time without incurring any expense other than transmission costs at basic rates.

Use of Facebook social plugins

This website uses what are called “social plugins” from the Facebook social network, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). These plugins are indicated by the Facebook logo or the words “social plugin from Facebook” or “Facebook social plugin”. You can find an overview of Facebook plug-ins and how they look here: https://developers.facebook.com/docs/plugins

When you call up one of our web pages that contains such a plugin, your browser establishes a direct link to Facebook’s servers. The plugin’s content will be transferred directly to your browser, which will integrate it into the website.

By integrating the plugin, Facebook receives the information that your browser has called up the relevant page of our website, even if you do not have a Facebook account or are not currently logged into Facebook. This information (including your IP address) is transferred from your browser directly to a Facebook server in the United States and stored there. If you are logged into Facebook, Facebook can assign the visit to our website to your Facebook account. If you interact with the plugins, such as by clicking on the “Like” button or leaving a comment, this information will also be transferred directly to a Facebook server and stored there. The information will also be published on Facebook and shown to your Facebook friends. Facebook can use this information for advertising, market research and for configuring Facebook pages according to need. For this purpose, Facebook creates usage, interest and relationship profiles. For example, these may evaluate your use of our website in regard to advertisements inserted into your Facebook page, to inform other Facebook users about your activities at our website, and to provide other Facebook-related services associated with this usage. If you do not want Facebook to assign data collected through our website to your Facebook account, you must log out of Facebook before visiting our website. For more information on the purpose and scope of data collection, further processing and use of the data by Facebook, your right in this regard, and settings options to protect your privacy, please refer to Facebook’s data protection notice: http://www.facebook.com/policy.php

 

 

Further information

Your trust is important to us. Therefore, we are always available to answer your questions regarding processing of your personal data. If you have questions that are not answered in this data protection declaration, or if you want more detailed information on a certain point, please contact our data privacy officers at any time.

Do you have questions?

Send us an email or give us a call:
Support +49 (0) 7307 804-831

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